Reference

bazokabet Legal Terms for Indonesia Accounts

Our legal documents set out how your account, your data and your transactions are handled at bazokabet — from the moment you register to every deposit you make…

Privacy PolicyTerms & ConditionsCookie PolicyDANA, OVO, GoPay, QRISAccount Data Rights
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bazokabet bazokabet Legal Terms for Indonesia Accounts
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about how your data is stored, how a transaction is recorded against your account, or how to exercise your legal rights under our privacy policy, our support team is the right starting point. We handle legal and policy queries through the same channels as account and payment support — live chat, email and a dedicated policy request form — so you are never left searching for the right contact.

Team online

Live Chat

Available around the clock through the chat icon in the lobby. For legal queries, select 'Account & Privacy' from the topic menu to reach the right team faster.

Email Support

Send policy requests, data access queries or terms clarifications to our support address. Responses to legal and privacy requests are issued within 3 business days.

Policy Request Form

Submit a structured request for data access, correction or deletion through the form linked at the bottom of your account settings page, under 'Privacy & Legal'.

HOW WE HANDLE YOUR DATA

Browse Our Data and Account Security Practices

Security and transparency sit at the centre of how we run account and payment operations.

Data Encryption

All personal and financial data — including your DANA, OVO and GoPay wallet identifiers — is encrypted in transit using TLS and stored in an encrypted format at rest.

Cookie Controls

Our cookie policy explains which cookies are strictly necessary for account login and which are optional for analytics. You can adjust non-essential cookie preferences from the privacy banner on your first visit.

Account Verification

Phone verification is required before account access is granted. This step protects your account from unauthorised entry and is tied to the mobile number you register during sign-up.

Data Retention

Transaction records linked to QRIS, bank transfer or virtual account deposits are retained for the period required under applicable Indonesian financial regulations, then purged from active systems.

Your Access Rights

Where local law permits, you can request a full export of the personal data we hold on your account. Submit the request through the Policy Request Form or by emailing our support team directly.

Correction and Deletion

If personal details on your account are inaccurate — such as a mis-entered phone number or registered name — contact us via live chat or email and we will review and correct the record within 5 business days.

Your Legal Questions About bazokabet, Answered

The questions below cover the legal areas we hear about most from our account holders in Indonesia — from data rights and cookie settings to how transactions are recorded and what happens when terms change.

Yes. We collect the name, phone number and payment identifiers you enter during registration. This data is used to verify your identity and process deposits via DANA, OVO, GoPay or QRIS. It is not sold to third parties.

Eligibility to open and use a bazokabet account depends on local law in your jurisdiction. We recommend you confirm that access to online gaming platforms is permitted where local law permits before registering.

Submit a data access request through the Policy Request Form in your account settings under 'Privacy & Legal', or send the request to our support email. We aim to respond within 3 business days of receiving your request.

You may request deletion of non-mandatory personal records. Note that transaction data linked to QRIS, bank transfer or virtual account activity may need to be retained for the period required under applicable regulations before deletion.

Strictly necessary cookies keep your session active while you browse the lobby. Optional analytics cookies help us understand how pages are used. You can decline optional cookies from the privacy banner on first visit, or update preferences later in your browser settings.

We publish all revisions directly on this page and update the effective date at the top of each document. Continuing to use your account after a revision is posted means you accept the updated conditions as stated.

Reach the policy team via live chat using the 'Account & Privacy' topic, or send a written query to our support email. For formal data-related disputes in Indonesia, you may also contact the relevant local data authority where local law permits.

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