Reference

bazokabet Privacy Policy — What We Collect and Why

The bazokabet Privacy Policy explains exactly what personal data we hold, how we use it to keep your account secure, and how you can request changes or deletions…

No third-party data salesQRIS & DANA transaction privacyAccount data on requestCookie controls availableIndonesian user rights covered
bazokabet bazokabet Privacy Policy — What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to review, correct or remove personal data held on your bazokabet account, our privacy support team is reachable seven days a week. For Indonesian players in Jakarta or Surabaya, live chat typically connects within two minutes during peak hours. Formal data requests via email are acknowledged within 24 hours and resolved within seven business days in line with standard data-subject timelines.

Team online

Live Chat

Connect through the chat icon in your account dashboard. Available seven days a week; privacy queries are flagged to the data team within the same session.

Email Request

Send a written data-subject request to our privacy inbox. We acknowledge within 24 hours and complete the action within seven business days.

Account Settings

Access the Privacy section inside your account settings to download your data export file, update marketing preferences or withdraw cookie consent at any time.

HOW WE HANDLE DATA

Six Ways We Protect Your Account Information

Data protection at bazokabet is built around six operational practices — from encrypted storage to your right to delete.

Encrypted Storage

All personal data, including DANA and GoPay account identifiers, is stored using AES-256 encryption at rest. Keys rotate on a 180-day cycle so historical snapshots cannot be decrypted with current keys.

Cookie Controls

A cookie consent banner appears on first visit. You can withdraw or adjust cookie preferences at any time through the Privacy section in your account settings without affecting your payment or game access.

Data Retention Rules

Transaction records linked to QRIS and virtual account payments are retained for 12 months to support dispute resolution, then purged automatically. Inactive accounts follow a 24-month retention window before archival.

Account Security Steps

Phone verification is required before account access is granted. We use one-time passcodes sent via SMS and log each verification attempt so you can spot unauthorised login activity from your account history tab.

Third-Party Sharing Limits

We share data with payment processors such as DANA and OVO only to the extent required to clear your transaction. No behavioural data or game history is passed to advertising networks.

Right to Request Changes

You may request a copy, correction or deletion of your personal data at any time via live chat or email. Where local law permits, we action deletion requests within seven business days and confirm completion by email.

Common Questions About the bazokabet Privacy Policy

The questions below cover what Indonesian account holders most frequently ask about how their data is collected, stored and removed. If your question is not listed here, use the live chat path in your account dashboard to reach the privacy team directly.

We collect your name, email address, mobile phone number and the payment method you register — such as DANA, OVO or QRIS. Phone verification data is recorded at the point of account creation and retained for security purposes.

Yes. Wallet identifiers and transaction timestamps for DANA, OVO, GoPay and QRIS are covered under the Privacy Policy. This data is used only to process and verify your payments and is not shared with advertisers.

Payment records — including virtual account and bank transfer logs — are retained for 12 months to support dispute resolution. After that period they are purged automatically unless a formal dispute is open on your account.

Yes. Send a data export request via email or through the Privacy section in your account settings. We acknowledge requests within 24 hours and deliver your data file within seven business days, where local law permits.

Open the Privacy section inside your account settings at any time and adjust your cookie preferences. Withdrawing consent does not affect your ability to log in, make deposits or access game rooms.

We share data with payment processors only to the minimum extent needed to clear your transaction. No game history, session data or behavioural profiles are passed to advertising networks or data brokers.

Check your login history in the account security tab immediately, then contact live chat. Our privacy team can freeze the session log, trigger a fresh phone verification and escalate a formal review within one business day.